MCQOPTIONS
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| 1. |
Which of the following is correct for TQM? |
| A. | Quality strategy in TQM emanates from top |
| B. | TQM is a static process |
| C. | It is a management approach to short-term success through customer |
| D. | It is used to improve processes not products |
| Answer» B. TQM is a static process | |