1.

There is a shift in our economy from a manufacturing to a service orientation. The increase in service-sector will require the managers to work more with people rather than with objects and things from the assembly line.

A. managers should have a balanced mind.
B. assembly lime will exist in service organisations.
C. interpersonal skills will become more important in the future work place.
D. manufacturing organisations ignore importance of people.
E. service organisations will not deal with objects and things.
Answer» D. manufacturing organisations ignore importance of people.


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