MCQOPTIONS
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| 1. |
The four Cs are ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐. |
| A. | Customer focus, cost, convenience and communication. |
| B. | Convenience, control, competition and cost. |
| C. | Customer solution, cost, convenience and communication. |
| D. | Competition, cost, convenience and communication. |
| Answer» D. Competition, cost, convenience and communication. | |