The concept that it is easier and less costly to do the work right the – McqOptions

MCQOPTIONS

1.	The concept that it is easier and less costly to do the work right the first time is called:
A.	Zero defects
B.	Continuous improvement
C.	DTRTRTFT
D.	The customer is the next person in the process
Answer» D. The customer is the next person in the process

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