1.

Statement: The Company X has rejected first lot of values supplied by Company A and has cancelled its entire huge order quoting use of inferior quality material and poor craftsmanship.

Courses of Action:

1. The Company A needs to investigate functioning of its purchase, production and quality control departments.

2. The Company A should inspect all the valves rejected by Company X.

3. The Company A should inform Company X that steps have been taken for improvement and renegotiate schedule of supply.

A. Only I and II follow
B. Only II follows
C. II, and either I or III follow
D. All I, II and III follow
E. None of these
Answer» B. Only II follows


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