

MCQOPTIONS
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1. |
Know Your Customer (KYC) norms are required to be strictly followed by banks. It means |
A. | providing improved customer services |
B. | determining the identity and residence proof of account holders through approved documents |
C. | ensuring that staff members know the customers |
D. | organising regular customer service meetings |
E. | None of the above |
Answer» C. ensuring that staff members know the customers | |