Identify the incorrect statement about multiple channels: – McqOptions

MCQOPTIONS

1.	Identify the incorrect statement about multiple channels:
A.	Internet banking is an example of low-cost channel that is offered by banks
B.	Customers usually use only one channel for all transactions even if multiple channels are offered
C.	Service sensitive customers prefer the full-service channels
D.	Economic considerations should not be the only criteria for deciding what combination of channels to be used
Answer» C. Service sensitive customers prefer the full-service channels

Discussion

No Comment Found

Related MCQs

……..is a computer crime in which criminal breaks into a computer system forexploring details of information etc.
………………is an electronic file that uniquely identifies individuals and websites on the internet and enables secure confidential communications.
…………….can be used to minimize the risk of security breaches or viruses.
The private content of a transaction, if unprotected can be intercepted when itgoes through the route over the internet is called……..
A competitor or an unhappy customer can alter a website so that it refusesservices to potential clients. This is known as ………..
………………. Is a specialized form of online identity theft.
When information about transactions is transmitted in transparent way hackerscan catch the transmissions to obtain customers sensitive information. This is known as………..
……………….involves some one masquerading as someone else.
A computer based system that facilitates the transfer of money or the processingof financial transactions between two financial institutions the same day or over night is………
EFT means