MCQOPTIONS
Saved Bookmarks
| 1. |
At the Melting Moments, an ice cream parlor, customers place their orders, watch their ice- cream sundaes being prepared, and then quickly eat the sundaes in the store before the ice cream melts. This is an example of a characteristic of services known as |
| A. | Inseparability |
| B. | Intangibility |
| C. | Heterogeneity |
| D. | Perishability |
| Answer» E. | |