1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.2. We should always __________ the customer for calling & complaining.

1. A __________ & __________ Listening is the best answer to satisfy e

1.	1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.2. We should always __________ the customer for calling & complaining.
A.	assive, impatient, slap
B.	atient, active, thank
C.	mpatient, passive, thank
D.	assive, active, thank
Answer» C. mpatient, passive, thank

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1. A & Listening is the best answer to satisfy even the most short tempered customer.2. We should always __ the customer for calling & complaining.

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